Did Microsoft Know About xBox 360 Disc Damage Problem All Along?

Posted in Tech by Neil Koster on December 16, 2008

While Microsoft admitted “some consoles damage certain discs” it claimed it was unaware of the problem until early 2007 but now it has emerged from sources in The Seattle Post-Intelligencer that Microsoft first discovered the problem in September or October of 2005 and still shipped the disc-damaging consoles regardless. The story in the Post-Intelligencer even claims Microsoft sent a “team of engineers” to various stores to investigate the problem and determined it would be more cost efficient to offer replacements than to replace the small “bumpers” (rubber stoppers) on every console. while this kind of industrial “Ship ’em anyway” attitude is not new – it really shows the pressure MS was under to ship before Sony and this has been lauded by observers as the main reason it has gained a foothold over it’s rival.


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